Frequently Asked Questions

+ Why should we choose your photos and videos?

At Home Shots Real Estate Photography, we offer a range of compelling reasons to choose our services:

  • Trusted by Clients: Our stellar reputation is reflected in our 5-star reviews on Google, demonstrating our commitment to excellence.
  • Impressive Portfolio: Take a moment to explore our portfolio and witness the exceptional quality of our work. Our portfolio speaks for itself, showcasing our commitment to delivering stunning visuals that captivate and impress. See for yourself the level of excellence we bring to every project.
  • Extensive Experience: With over 8000 properties photographed, we are the top resource for Realtors, builders, architects, property managers, and interior designers.
  • Artistic Expertise: Led by our skilled and creative team, including award-winning photographer Ben Barghabany, we bring an artistic eye to real estate photography.
  • Cutting-Edge Equipment and Post-Processing: We use the highest-end equipment and innovative post-processing techniques to ensure exceptional results.
  • Exceptional Customer Support: We prioritize our clients' needs and provide excellent customer support, available from 9 am to 9 pm, seven days a week.
  • Competitive Pricing: We offer competitive pricing that reflects the value of our services.

Choose Home Shots Real Estate Photography for exceptional visual content that sets your property apart.

+ What services do you offer?

At Home Shots Real Estate Photography, we specialize in providing high-quality real estate marketing content. Our range of services includes:

Unlike many photography companies, we specialize exclusively in real estate and architectural photography. This specialization allows us to focus our expertise and deliver exceptional results specifically tailored for the real estate industry.

+ Can I see a sample of your work?

Absolutely! We invite you to explore our portfolio to see samples of our exceptional work. You can find our portfolio at the following link: View Our Portfolio

+ What is your turnaround time?

At Home Shots Real Estate Photography, we strive to provide efficient and timely services. We guarantee next-day delivery by 10 am for real estate photos and Matterport 3D Tours. If you require expedited delivery for photos, we offer rush delivery as an add-on option when ordering our services. As for videos, virtual staging, and floor plans, our standard turnaround time is 2-3 business days. Rest assured that we prioritize delivering high-quality content while meeting your time requirements.

+ Do you charge for travel?

We do not charge a travel fee for properties located in the following counties: San Francisco, San Mateo, Santa Clara, Alameda, and Contra Costa. If your property falls within these counties, you can enjoy our services without any additional travel fees.

For properties located outside our coverage area, please contact us to inquire about the possibility of servicing your area and to discuss any applicable travel fees.

If you have any further questions about travel fees or our coverage area, please don't hesitate to reach out to us. We are here to assist you.

+ How do I book services? What's the easiest way?

Booking our services is convenient and hassle-free. The easiest way to book is by visiting our website and using our online booking system. Simply go to https://homeshots.us/booking to instantly lock in an appointment from all available times. Our online booking system allows you to choose the date and time that works best for you, providing a seamless experience.

By booking online, you can ensure accuracy and provide all the necessary details for your shoot. Additionally, when you create an account with us and book online, you gain access to features such as direct content access, the ability to customize your website, create marketing banners, and more.

We understand that our packages may not fit everyone's specific needs. If you require something different or have any questions, feel free to contact us directly. We'll be happy to assist you and ensure that your shoot is tailored to your requirements.

+ What is your rescheduling and cancellation policy?

What is your rescheduling and cancellation policy? A: We have a rescheduling and cancellation policy in place to ensure the smooth operation of our services. Here are the details:

  • Rescheduling: If you need to reschedule your appointment, you can do so at no additional charge as long as you provide at least one day's notice. Simply log in to your online account and make the necessary changes. However, please keep in mind that any rescheduling requested within 24 hours of the agreed-upon photographic event date will incur a $100 fee.
  • Cancellation: If you need to cancel your appointment, we kindly ask that you provide at least 48 hours' notice. Cancellations made within 48 hours of the agreed-upon appointment time will also incur a $200 fee.

We understand that unforeseen circumstances can arise, and we strive to be flexible and accommodating as much as possible. However, we appreciate your understanding and cooperation regarding our rescheduling and cancellation policy.

+ Any other questions?

For any other questions, please send us an email at info@homeshots.com or give us a call at (415) 489-0088